Returns and Warranty FAQ

Your orders can be returned within 30 days of your delivery date for a refund.

All products returned need to be in original condition, unused and packaging reusable.

If any product you have received is damaged or faulty, send us an email at service@exersia.com

The responsibility for return shipping costs may vary depending on the reason for the return. If the return is due to our error or a defective product, we will cover the return shipping costs. However, if the return is due to a change of mind or other non-defective reasons, the customer may be responsible for the return shipping costs.

We provide a warranty for certain products. The warranty duration and coverage may vary depending on the product. Details about the warranty coverage can be found on the product page or in the product documentation. If you have any specific questions regarding warranty coverage, please contact our customer support. service@exersia.com

To make a warranty claim, please contact our customer support with your order details and a description of the issue you are experiencing. Our customer support team will guide you through the warranty claim process and we will work with you to resolve the issue in accordance with the warranty terms. service@exersia.com